A Money-Back and Satisfaction guarantee is provided to all clients for a period of 30 days. If you are unsatisfied for any reason with your service, let us know we’ll do our best to correct the problem, or issue a full/partial refund. Refund request are processed in due diligence and due process.
Retention Guarantee / Replacement Policy
As part of our commitment and dedication to our customers, we include a Retention Guarantee with all of our services. If for any reason you lose followers, likes, plays or anything else we delivered, you can Request Replacements for free. Some limitations apply, please review our terms of service for full details.
Fraudulent Transactions and Refunds
If you believe someone placed an order with your credit card, without your authorization (aka. a Fraudulent Order), please contact us via email immediately! Be sure to have or include the (1) Transaction Amount, (2) Date of the Transaction. (3) The Last 4 Digits of your Credit Card Number and (4) PayPal Transaction Number, so we can find the transaction.
We will issue a Full Refund promptly, report the fraudulent customer to the proper authorizes and blacklist them throughout our network and our industry partners.